Zero Contact Service

To help prevent the spread of COVID-19 and minimize close personal contact, our Commercial Tire and Service Center teams are using a “zero contact” service process. For your next service appointment, the following steps will be taken to help protect you and our associates:

  1. Upon arrival, call the center and wait in your vehicle. An associate will direct you to the proper service bay.
  2. Once you arrive at the bay, leave your keys in the cab and exit the vehicle. A gloved technician will position the vehicle in the bay for service.
  3. Throughout service and alignment, technicians will wear a new set of gloves each time they enter the vehicle and adhere to proper hand-washing guidelines according to the Centers for Disease Control and Prevention.
  4. Upon completion, all contact points on the vehicle will be cleaned, and an associate will return the vehicle to the pick-up location, leaving the keys inside.
  5. An associate will call the driver and complete payment by phone.